As reliable and hard-wearing as your sofa already is, it’s always a good idea to give it some TLC. Keep yours in mint condition with our tips on how to care for leather sofas.
Give your sofa a gentle weekly hoover to remove dust and debris. Make sure you use a soft attachment and a low setting to avoid any... [read more] accidental damage. Direct sunlight can cause the colours to fade and cause your sofa to age before its time, so give it some shade to help it keep its youthful looks for longer. Even sturdy leather sofas can still be sensitive to substances that aren’t meant for them, so steer clear of any cleaning products that haven’t been created specifically with leather in mind. [read less]
Our Cherish leather sofas have a painted surface that makes them extra resilient to everyday wear and tear. A weekly wipe down with a clean, damp cloth will make sure it keeps its smooth and even tone.
The beauty of natural leather sofas is that each one looks a little bit different. Natural leather sofas don’t have the protective painted layer that Cherish leather sofas do, so use a dry cloth rather than a wet one to ensure no dye is transferred in the process.
We offer leather care kits
Get rid of marks and spills quickly and easily with our Natural or Cherish Leather Care kit. It comes with 11 protective wipes, 10 cleaning wipes and a full set of instructions.
Cherish leather care kit
Natural leather care kit
Our 5 year leather
When you’ve invested in a new leather sofa, you want to protect it from spills, stains, rips and tears for as long as possible. That’s why our 5 year leather protection plan can be in place from the day your sofa is delivered.
Our 5 year cover starting from the date of delivery of your furniture covers you for accidental staining of your leather sofa, including dye transfer from clothing or newspaper print, plus any spills like food or drink... [read more] that leave a mess behind. You’re also protected against any sudden accidents that leave scuffs, tears, burns, rips, scratches or punctures in your sofa. Accidental damage by children or pets is also covered as part of the plan. 3 year cover starting from the end of the 2 year manufacturer guarantee for interiors, exteriors, motion furniture and stain protection. [read less]
The plan does not cover general cleaning or gradual wearing of the furniture through normal use. Accidental damage by pets is covered ... [read more] under the plan however a build up of damage caused by pets is not*. Colour loss or fading by a build up of dye transfer or sunlight is not covered and neither is damage caused by using the wrong cleaning products, so have a look at our care tips for leather sofas to keep yours looking spick and span.
You are only eligible for the Sofacare policy if the furniture is going into your home. You cannot purchase the Sofacare policy for use in business properties or properties you let out.
*Link to full terms and conditions. [read less]
How do I claim?
You have 28 days from the time of the accident to let us know – but it's best to do it as soon as possible. Any claims made... [read more] outside of this time frame might not be considered valid.
To make a claim call Guardsman on 0345 128 1240 or 01235 448820. You can also download a form from the Guardsman website and send it via email at [email protected] or by post. [read less]
How will I be compensated?
Guardsman has a UK wide team of trained furniture experts. We may send out an expert technician to look at the damage, and where appropriate we... [read more] will aim to clean or repair your furniture. If we can’t, then we’ll make an effort to replace it with something as close to your original purchase as possible. [read less]
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