Fabric sofas are perfect for snuggling down on with your whole family – pets and snacks included. We’ve put together some tips to help you take care of the heart of your home.
Take all the cushions off and give your sofa a quick hoover once a week to remove any collected crumbs. Run the vacuum over all the cushions... [read more] to lift off any surface dirt and dust using an attachment with a soft brush to avoid damaging the fabric and set your hoover on a low suction setting.Watch those new black jeans on your light-coloured sofa. There’s a chance that the dye might transfer onto the upholstery.Stay away from the washing machine. Our fabrics aren’t designed to be washed and giving covers a spin at even a low temperature could affect how fire retardant they are, as well as cause the colours to seep and the fabric to shrink. [read less]
Fabric care kit
Get rid of marks and spills quickly and easily with our Fabricare kit. It comes with two stain removers in different strengths, as well as a general cleaner, a soft cloth, a sponge and a full set of instructions
Our 5 year fabric
When you’ve invested in a new fabric sofa, you want to protect it from spills, stains, rips and tears for as long as possible. That’s why our 5 year fabric protection plan can be in place from the day your sofa is delivered.
Our plan covers you for accidental staining of your fabric sofa, including dye transfer from clothing or newspaper print, plus any ... [read more] spills like food or drink that leave a mess behind. You’re also protected against any sudden accidents that leave scuffs, tears, burns, rips, scratches or punctures in your sofa. Accidental damage by children or pets is also covered as part of the plan. [read less]
The plan does not cover general cleaning or gradual wearing of the furniture through normal use. Accidental damage by pets is covered ... [read more] under the plan however a build up of damage caused by pets is not*. Colour loss or fading by a build up of dye transfer or sunlight is not covered and neither is damage caused by using the wrong cleaning products, so have a look at our care tips for fabric sofas to keep yours looking spick and span.
You are only eligible for the Sofacare policy if the furniture is going into your home. You cannot purchase the Sofacare policy for use in business properties or properties you let out.
*Link to full terms and conditions. [read less]
How do I claim?
You have 28 days from the time of the accident to let us know – but it's best to do it as soon as possible. Any claims made... [read more] outside of this time frame might not be considered valid.
To make a claim call Guardsman on 0345 266 0626 or 01235 448844. You can also download a form from the Guardsman website and send it via email at [email protected] or by post. [read less]
How will I be compensated?
Guardsman has a UK wide team of trained furniture experts. We may send out an expert technician to look at the damage, and where appropriate we... [read more] will aim to clean or repair your furniture. If we can’t, then we’ll make an effort to replace it with something as close to your original purchase as possible. [read less]
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