Tell us, how did you come across the opportunity to work at DFS?
I was scrolling through Indeed when I came across a job role that made me think “Wow - that’s a bit of me” - it talked to everything I was into… upholstery, woodwork, creativity and getting out and about on the road.
But I wasn’t sure I’d get anywhere as an ‘Apprentice’ - I thought I was too old! I’d finished college and was working at Tesco and I assumed it was something better suited to a school leaver. So I was genuinely surprised when I was called for a face to face interview.
Out of 4 people that applied, I was the only girl. Then only 3 people turned up to interview, only 2 went through to begin the Service role and I’m the one telling the story today!
Once I got started, I found being out on the road amazing, but there were parts of the job that were really challenging. For example, I’d find moving a piece of furniture much harder than some of my male counterparts, but I learnt to work around that.
Customers would be surprised when they opened the door to me, I think they thought I should be selling them brownies or something - I’ve also looked quite young for my age. Some made it feel a bit awkward, hovering over my shoulder and assuming I couldn’t do the work because I was a young girl… but it gave me a greater sense of satisfaction when I proved them wrong, and I grew more confident in my own abilities.
Why DFS?
DFS has given me the opportunity to grow and develop as a person, I could not ask for a more understanding and supportive company. They also offer some amazing benefits and alway work to provide an inclusive workplace supporting those within.
What has been your experience like during your time with DFS?
My journey with DFS has been filled with both highs and lows. At one point, I was top of my area, really thriving in my work, but I got into a toxic relationship in my personal life and I brought those issues into work. I phoned in sick regularly, and left work early to be home because of a controlling partner. I really hit rock bottom and experienced suicidal thoughts during a period of deep depression. But my manager Claire supported me so well - I know I wouldn't be here without her. With her help, I came out of that stage of my life and continued forward.
When I got back on my feet, I was doing really well in the Service role and was then completely blindsided when I fell pregnant. Although I wasn’t unhappy to receive the news, I had so many limiting beliefs about balancing work and being a mum, I really didn’t think I could continue with my work.
That’s when I was introduced to the Service Triage role which completely changed my outlook - I was really encouraged at the thought of being able to do things like going to school plays, being more present at home and balancing mum life with my career.
Thank you Angela, that’s so brave for you to share this with us. How do you balance being a working mum?
When I first became a mum, I was overwhelmed. It was a hundred times harder than I’d imagined and I felt like I was failing. I’d sit on the floor with a crying baby, crying along with her, thinking “What have I done?”. No one hands over a manual on how to do that job, there was no apprenticeship - and I genuinely thought I just wasn’t capable of looking after her. It was honestly terrifying.
But with time it got a bit easier, I eventually found my flow, even navigating being a single mum during one stage. Despite my earlier struggles, when I returned to work in the Triage role, I managed to balance the juggle of two jobs pretty well - and I still am!
Every day is different, some evenings I feel so exhausted and I am not always sure how I will manage the next day but somehow I find the energy and motivation to do so. I am lucky the company is flexible, allowing me to take the time out of the day for appointments, nursery pick ups and drop offs.
On reflection, it makes me realise that women really are amazing. We’re strong, resilient and capable of so much more than we’re taught to believe. Now, I’m even more motivated than ever before - I’m working for so much more than saving for a house and the odd holiday, I’m working to give my daughter a great life.
Wow, you certainly are! What is it you love about your job?
Having the ability to be a present mum who can attend my daughter's events while still working full time. I love being able to help people and solve problems as well as be part of an amazing team.
What would you say to someone wanting to join DFS?
All companies will have benefits and drawbacks but out of the places I have worked in the past I have always found DFS the most supportive companies with the most positives. I feel proud to say I work for them and cannot imagine myself doing anything else.
What makes a great team member?
Wanting to support others both within the company and our customers. Having a can-do attitude and not letting a bad day affect the week.
Does DFS sound like the kind of place you’d want to be a part of? We’re always looking for talented and passionate people to join us. Click below to check out our current vacancies.
Our people are self-starters. We give them room to grow in a company that’s going places, while our family spirit means we champion and support each other - your team is always here to lend a hand.
